User Guide

We have developed online tutorials and user guides to help you navigate through ParkConnect.  Click on the link that applies to you to get started.

Volunteer and Volunteer Group Leaders Volunteer user guide

Learn how to complete your volunteer profile and join or leave activities and groups. For Group Leaders, learn how to manage a group including plan a volunteer activity.



We are still working on the tutorial for researchers who wish to apply and manage their permits online. 


Tour Operators and Activity Providers Tour Operator guide

A how-to-guide on reporting visitation and applying for your licence including information on insurance, accreditation and tour schedule requirements.

Contact Us

We welcome enquiries and feedback and encourage you to use this form to comment on and make suggestions about any aspect of our portal.

Please note that the more information you provide us, the easier it is for us to assist you. You can also call our Information Centre on 13 1963.

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